Terms & Conditions

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Terms and Conditions of Use

Welcome to the official website of the South African Military Ombud. By accessing or using this website, you agree to be bound by these Terms and Conditions. 

This website is provided for general information and public service purposes in accordance with the mandate of the Military Ombud.

1. Purpose of the Website

The website is intended to:

  • Provide information about the role, mandate, and services of the Military Ombud

  • Facilitate access to complaint submission and enquiry mechanisms

  • Share publications, reports, notices, and public communications

The information on this website does not constitute legal advice.

You agree to use this website only for lawful purposes and in a manner that does not:

  • Infringe the rights of others

  • Interfere with the operation or security of the website

  • Attempt to gain unauthorised access to systems, data, or information

Any misuse of the website may result in restricted access and/or legal action where applicable.

Unless otherwise stated:

  • All content on this website, including text, logos, graphics, reports, and documents, is the property of the South African Military Ombud or lawfully licensed to it.

  • Content may be downloaded or printed for personal, non-commercial, and informational use, provided proper acknowledgement is given.

  • No content may be reproduced, distributed, or used for commercial purposes without prior written permission.

We make reasonable efforts to ensure that information on this website is accurate and up to date. However:

  • The Military Ombud does not warrant the completeness, accuracy, or reliability of the information.

  • Content may be updated, amended, or removed at any time without notice.

Submission of a complaint or enquiry through this website:

  • Does not automatically constitute acceptance or investigation of the matter

  • Is subject to assessment in terms of the Military Ombud Act, 2012 (Act No. 4 of 2012)

  • May require additional information or documentation

The Military Ombud reserves the right to decline matters outside its jurisdiction.

The Military Ombud is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

By submitting personal information through this website, you consent to its lawful collection, use, and processing for purposes related to the Military Ombud’s mandate.

This website may contain links to third-party websites for convenience or reference.

  • The Military Ombud has no control over external websites

  • We are not responsible for their content, accuracy, or privacy practices

  • Inclusion of a link does not imply endorsement

  • The Military Ombud shall not be liable for any direct or indirect loss, damage, or harm arising from the use of, or inability to use, this website.

Access may be suspended temporarily for maintenance, updates, or technical reasons.

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts.

The Military Ombud reserves the right to amend these Terms and Conditions at any time. Continued use of the website after changes are published constitutes acceptance of the revised terms.